Privacy Policy and GDPR

Privacy Policy

This Privacy Policy governs the manner in which AskCory collects, uses, maintains and discloses information collected from users (each, a “User”) of the www.askcory.ai website (“Site”). This privacy policy applies to the Site and all products and services offered by AskCory.

→ Personal identification information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, subscribe to the newsletter, respond to a survey, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, email address, mailing address. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain site related activities.

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

→ Browser cookies

Our Site may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

How we use collected information

AskCory may collect and use Users personal information for the following purposes:

• To improve customer service you provide helps us respond to your customer service requests and support needs more efficiently.
• To personalize user experience.
• We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
• To improve our Site.
• We may use feedback you provide to improve our products and services.
• To send periodic emails.

We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures. Our Site is also in compliance with PCI vulnerability standards in order to create as secure of an environment as possible for Users.

Sharing your personal information

We do not sell, trade, or rent Users’ personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

Data Retention

At AskCory, we take your privacy seriously and are committed to only collecting and retaining the personal information that is necessary for us to provide our services. We will retain your Personal Information for as long as is necessary to fulfill the services that you have requested, comply with any laws or regulations, resolve disputes, and enforce our agreements, unless we receive a verified request under an applicable privacy law for earlier deletion of such Personal information. Where permitted under applicable law, AskCory may retain your data longer for a legitimate business interest where business benefit is not outweighed by your personal rights and freedoms. Data entered into the AskCory and processed on behalf of our Customers as a service provider or processor is retained in accordance with any applicable agreement between AskCory and its Customer.

Your data will be removed by us once an Administrator discontinues the use of our Services and enough time has elapsed for the data to be considered ready for removal. The Administrators associated with your account hold responsibility for your data and, in most cases, must give their consent for any removal or changes to it.

We will archive all employee emails older than 5 years without activity and remove them from the active email system.

We will regularly review the personal information we have collected and delete any information that is no longer necessary for us to fulfill the purposes for which it was collected. If you have any questions about our data retention practices, please contact us below.

Third party websites

Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites that have a link to our Site, is subject to that website’s own terms and policies.

AskCory has the discretion to update this privacy policy at any time. When we do, we will post a notification on the main page of our Site, revise the updated date at the bottom of this page and send you an email. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

If you have any questions about this Privacy Policy, any request to access and delete your data, the practices of this site, or your dealings with this site, please contact us:

By email: hello@askcory.ai

Security & GDRP

Data Center

We’ve partnered with Microsoft and our systems are hosted and managed within Microsoft Azure Cloud Computing Services.

Data Encryption

All communications between our clients (web, mobile, integrations, and extensions) and our servers are encrypted in transit by being served over HTTPS.

Authentication & Authorization

We use hash and encryption mechanisms to store passwords so they can’t be retrieved. We support Single Sign On (SSO) for secure authentication. We provide a user roles and permissions system that allows the account administrators to have different levels of access.

Privacy Policy

This Privacy Policy governs the manner in which AskCory collects, uses, maintains and discloses information collected from users (each, a “User”) of the www.askcory.ai website (“Site”). This privacy policy applies to the Site and all products and services offered by AskCory.

GPDR Compliance

We have implemented all the necessary mechanisms to be compliant with the General Data Protection Regulation (GDPR). Below are the most important rights that we guarantee for all users. If you have any specific question feel free to reach out to us at hello@askcory.ai.

Tailored consent by feature

Each organization can customize the features that will be available for end-users and give relevant information about how will they process the data generated.

Individual consents per user

After receiving an invitation to join AskCory, the end-user has the possibility to either accept it or reject it. They will be able to know which features are active in the account beforehand and how the data generated will be processed.

Right to be forgotten

We have an automatic process to remove your personal information (email address, name, profile picture, bio) from our system, the rest of the information is pseudonymized using artificial identifiers.

Data Correction

All your information can be changed in a quick and easy way, by either administrators or end-users.

Right to access your data

You can easily export all your personal information that is stored by us from your profile management area.